Our computer support services are designed for small to medium sized businesses who need their systems to work flawlessly. Computers are now critical to most business. We have created a maintenance plan to suit your needs.
General Hourly Rates *** | Market Rate | Our Rate |
Normal Rate - For all onsite consulting & project work | $245 | $145 |
Phone & Remote Support- Billed in 15min blocks |
$35 |
$25 |
After Hours Rate - For weekend or work outside of std business hours | $289 | $145 |
Charities & Non-Profit - For all onsite consulting & project work | $199 | $99 |
Travel Service Fee *** May be applicable
Flat Rates *** May be applicable and subject to terms and conditions to quotes provided.
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Maintenance Plans
A low cost way to keep your entire office systems updated and running smoothly. These plans are very competitive and affordable. Compare with us today and start saving.
Plans | Details | Market Rate | Our Rate |
Server Maintenance | Covers your office Server & Internet gateways per quarter | $850 | $540 |
Workstation Maintenance | Covers your PC or Notebooks per quarter | $132 | $100 |
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Full 'IT Department Coverage' Plan
We will handle all your computer support areas to maintain your existing systems. This does not cover new installations but does cover all onsite, remote & phone work to maintain your existing computers. Thus any question, query, problem or thought regarding your PC is covered by the monthly fee.
Plans | Details | Market Rate | Our Rate |
Office5 | Up to 5 PC's & one server | $485 | $365 |
Office10 | Up to 10 PC's & one server | $785 | $650 |
Office20 | Up to 20 PC's & two servers | $1385 | $1000 |
1Custom | For larger or complex sites we would require an audit | Contact Us |
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Key Maintenance Features
- Technical phone & remote support as required
- Backup monitoring with a disaster recovery plan
- Critical system updates & security patches
- Antivirus software will always be up-to-date
- Time saving remote support via Internet
- System benchmarking to maintain performance
- Real-time link monitoring through Internet
- Email warnings of virus or security concerns
- Server logs & critical systems proactively managed